Returns & Refunds
We stand behind every product we sell. If something isn't right, we'll make it right — quickly and fairly.
Important: Return requests must be raised within 24 hours of receiving the product by writing to [email protected]. All returns and replacements are subject to approval by our team.
How the Process Works
Four simple steps from request to resolution.
STEP 01
Write to Us
Email [email protected] within 24 hours of receiving your product. Include your order ID, product name, and reason for return.
STEP 02
Await Approval
Our team will review your request and respond within 1–2 business days. Returns and replacements are subject to approval.
STEP 03
Ship the Product
Once approved, you will receive return shipping instructions. Pack the product securely in its original packaging.
STEP 04
Refund or Replacement
After we receive and inspect the returned item, your refund or replacement will be processed within 5–7 business days.
What's Covered
Eligible for Return / Replacement
- Product received in damaged or defective condition
- Wrong product delivered
- Product not as described on the listing
- Missing accessories or components in the package
Not Eligible for Return
- Return request raised after 24 hours of delivery
- Product showing signs of physical damage caused by the customer
- Missing original packaging, tags, or accessories
- Products purchased during clearance or final-sale events
Refund Timeline
Once your return is received and inspected, refunds are processed as follows:
Need Help with a Return?
Write to us within 24 hours of receiving your order and we'll take it from there.